Shipping policy

Return Policy

Domestic Orders:
  1. An order is eligible for return within 3 days from the date of delivery.
  2. Return / Cancellation is not accepted for orders with custom tailoring including fall & edging services. 
  3. Customers can initiate a return request on the following circumstances  
    Return Reason Resolution
    Item is damage / defective Refund / Gift Card
    Incorrect item delivered Refund / Gift Card
    Color different from description Gift card
    I do not like this material Gift card
  4. Customer has to raise a return request by sending an email to innilavinfashion@gmail.com with the order details & the return reason. Incase of damaged / incorrect item a photograph of the product, the price tag & the packing cover which got delivered is mandatory.
  5. Our team will analyze the return request and approve the same. 
  6. Once a return is approved, the item has to be packed & shipped to the below address. Innilavin Fashions, 5/6 Banglaw Street, Vadakkangulam, Tirunelveli 627116, Tamilnadu , India Ph : 91 96779 99511
  7. The products must be returned in it's original condition, unaltered and unused. The price tag ( and the silk mark tag if applicable ) has to be present. The saree folding has to be intact.
  8. Reverse pick up is available for damaged / defective items / incorrect item for selected Pin codes.
  9. Onward & Return logistic cost of Rs. 99/- will be charged on free shipping orders.
  10. Refund / gift card will be issued after receiving the item and approved by our quality assurance team. Refund amount/ Gift card will include only the cost of product. Any other cost incurred for the order by the company/ customer will not be refunded.
  11. All the refunds will be credited to the same payment mode through which the order was paid. The refund might take 7 to 10 working days to credit from the date of initiation. 

    International Shipping Rates

    Refer Tariff for shipping rate